SkillWiz
Practice. Analyze. Improve.
We are looking for an experienced personnel (preferably MBA) who can handle our software support (major) and can evolve in the role of Business Analyst (minor).
Roles and Responsibilities
Provide software support to field operations team
Act as an system administrator to maintain & support different customer systems
Generate & prepare reports from our software for customer and management
Provide software training to new employees
Review content (test/questions/e-learning) prepared by data entry teams
Cold calling to potential customers
Research over Internet about new customers/leads
Provide chat support on our online platform
Respond to queries on social media (Facebook, Twitter, Instagram, LinkedIn etc.)
Qualification
Excellent verbal and written communication (English proficiency)
Ability to learn new system/software quickly
MBA degree preferred
Must have been in the similar role for more than 2 years (minimum)
Proficiency in Microsoft Office (Word, Excel, Powerpoint, Outlook or similar email software)
